Privacy Policy

Enquiries: when you send the enquiry form we receive your name, phone number, your email address if you add it, the type of enquiry and your message.

Accounts: when you create an account or sign in with Google, we receive your name and email address. In your profile you can add your phone number and business details (shop or business name, address, state and GSTIN), which we use on your orders and bills.

Orders: when you place an order we keep the products, quantities, delivery date and notes you enter, and the bills and payments linked to your account.

Reviews: when you post a review we keep your star rating, your comment and a shortened form of your name, for example "Nethi K.". These are shown publicly on our product pages.

Your browser remembers your language choice and the items in your cart so they are still there when you come back. Signing in keeps a login session in your browser.

We do not use advertising or analytics cookies on this website.

To reply to your enquiries, confirm and deliver your orders, prepare bills, keep payment records, and show your order history in your account.

We keep business and tax records for as long as the law requires.

We do not sell your information. We use trusted service providers to run this website: Supabase (accounts, orders and reviews), MongoDB Atlas (enquiries) and Google (sign in with Google and web fonts). They handle data only to provide their service to us.

When you choose to contact us on WhatsApp or open our location on Google Maps, those services handle your data under their own policies.

We may share information when the law requires it.

You can update your name, phone number and business details in your profile. To see, correct or delete the information we hold about you, or to close your account, contact us using the details below.

You can remove a review you posted at any time from the product page.

Sai Venkateshwara Industries, Siddipet 502103, Telangana, India. Phone and WhatsApp: +91 98488 73364.

If we change this policy we will update this page and the date at the top.